Are OCM partner fulfilled products guaranteed? July 09, 2021 11:53 Updated Yes, we guarantee our vendor items with some Licensed Fan Shop Apparel and Accessories exclusions (See product descriptions). We will do our best to resolve any issues you may have. Simply, contact us and we will work with you towards a resolution. Related articles Are OCM products guaranteed? Which items are most popular? Do your memory foam toppers and egg crate pads meet fire safety requirements? Can I return my order? Can I have a promo code?